What Hotels are doing to keep you safe
Hotels are taking your health and safety seriously. Here’s how.
As a passionate traveler, you might be looking for a Summer Deal on Hotels. However, have you given any thought to the safety measures that are being taken at the hotel you are going to stay?
If you were ruminating about your family’s safety while staying at these hotels, during these remarkable times. With that said, here are some of the key changes that hotels have made to make you extra safe.
1. Certifications to Ensure Safety
Being visually pleasing, better furniture arrangements that cater to social distancing, or pools filled with chlorine, doesn’t necessarily mean that a hotel is indeed safe. For instance, the Western Australian government has partnered up with the Australian Hotels Association (AHA) to further enhance the Hospitality & Tourism COVID-19 Hygiene Course. Ensuring that the hoteliers and the Hotels Team are well informed as to the best medically safe methods in disinfecting and containment of airborne or topical viruses.
With nearly a century as a leader in the industry (and as an LGBTQ+-welcoming brand), Marriot has a long history of setting high standards around cleanliness and guest relations. So, in some ways, preparing to host guests again, hasn’t been a huge challenge for Marriott hotels (including W Hotels, The Ritz-Carlton, Sheraton, and Aloft) around the globe.
“Since our founding 92 years ago, Marriott International has always placed an emphasis on health and safety for our guests and associates,” noted Arne Sorenson, the industry stalwart who is president and CEO of Marriott International, in a statement to the press. “Our founder, J.W. Marriott, used to personally inspect kitchens and guest rooms for cleanliness during his hotel visits. A high standard of cleanliness is in our DNA.”
Marriott dove in with a new cleaning regimen and commitment to cleanliness, going above and beyond by using enhanced technologies, including electrostatic sprayers and the highest classification of disinfectants recommended by the Centers for Disease Control and Prevention and World Health Organization. Electrostatic disinfection technology uses a sprayer to apply disinfectants and was originally developed for facilities where bacteria outbreaks had been documented or suspected. It can kill both viruses and bacteria and has been shown to neutralize the coronavirus.
Another instance would be the safety measures that are taken by The Singapore Tourism Board. There are 7 points measured criteria required to be met by the hotels in order to be given an “SG clean” stamp. This stamp indicates that the hotel is completely clean and safe for their guests to stay. The board is expecting to certify over 500 hotels in the following months to ensure the hotels’ cleanliness standards. Hyatt is getting its hotels accredited by the Global Biorisk Advisory Council (GBAC). These certifications provide assurance for the guests that the hotel is thoroughly equipped and free from harmful pathogens. All these efforts have been instrumental in containing further infection of its staff and guests. Which of course is THE number one concern in keeping hotel guests safe and healthy.
2. Everything Will Be Cleaned
The Hilton hotel has initiated a program called CleanStay, which is a collaborative partnership between Hilton, Lysol and Dettol. The program was created to ensure that the most often touched surfaces of all hotels are disinfected thoroughly and done so several times a day. These include light switches, remote controls, and pretty much everything in sight. The disinfected rooms get a seal as an assurance for the guests and the staff that the room is not contaminated since the last cleaning process.
In addition, the Hilton app will allow the guests to check in and out of the rooms using digital key cards without having to use tangible key cards. According to Hilton, the CleanStay program will be applied to over 5,000 Hilton properties worldwide
3. Employees Will Be Trained Properly
A leader in the accommodation industry, Hyatt Hotels, is placing qualified hygiene managers in their properties to ensure the hotels have complied with the current health guidelines. This program will be initiated in September 2020 and remain for as long as COVID – 19 barrels through communities. These hygiene managers will monitor whether the employees wear protective gear and are following the hygiene protocols.
And it’s not just the nationwide branded lodging platforms that are putting words into action. Kempinski’s brand new White Glove Service is a new level of care you can plan to receive while enjoying a stay at one of their facilities. The White Glove Service Plan includes provisions that require all employees at Kempinski to wear white gloves upon welcoming guests and taking care of day-to-day tasks. Moreover, the hotel guest rooms, elevators, and every public space will be disinfected, and the employees are instructed to maintain a 2-meter distance. This applies to bars and restaurants as well. These small but significant tasks will aid in keeping guests and staff physically if not mentally, well and balanced. Travelers already have enough to think about while attempting to move from one place to another. Keeping themselves healthy should be the easiest task of all.
Smaller chains and boutique hotels have also implemented their own safety guidelines. The Betsy South Beach, a high-end LGBTQ+ friendly beachfront hotel, postponed their re-opening in the interest of guest safety. “It’s a marathon and not a sprint [to reopen], ” says Jonathan Plutzik owner of The Betsy. “We need to give guests the confidence to visit again.” With that in mind, the hotel staff are going room by room, removing decorative elements that may be more challenging to clean between guests’ visits. They are also remapping the hotel so that each guest room can be accessible without ever getting into an elevator. A stairway poetry program, where poetry will be added to the design of the stairwell, will create a more pleasurable environment and encourage guests to take the stairs. The poetry and focus on design fits in perfectly with The Betsy as creativity is in the hotel’s DNA. It is known for hosting many art events throughout the year, including Pride Poets Light the Night.
It’s not only hotels doing their part. Convention and Visitors Bureaus in destinations like Greater Palm Springs are also ahead of curve when it comes to implementing measures to keep hotel guests safe. The city’s accommodations have signed onto a pledge to ensure that visitors can truly relax throughout their stay by meeting and exceeding standards established by both the State of California and CDC, including disinfecting procedures, social distancing, and providing employees with the training needed to implement and enforce the new safety guidelines.
SUMMING IT UP
What will it take for you to feel comfortable traveling and staying in a hotel again?
That may be a matter of your personal risk tolerance. And your decision may be influenced more by a resort’s location than their safety policies. FlightGurus.com researches hotels worldwide and report what steps are being put into place to address the deadly virus. Most Hotels are doing their best to ensure your safety and their employees’ well-being. Which means you – the traveler won’t have to accumulate unnecessary concerns or just outright fear when you book a reputable hotel. While many if not most hotel owners understand the importance of taking this virus and the repercussion of contracting it could lead to, it’s always best to apply personal protective protocols that are to be followed in tandem to the hotel’s standard guidelines.